Where deliveries are made to third parties, it is your responsibility to check that the order is supplied to your satisfaction. Claims for damage in transit must be supported by your conditional acceptance of delivery receipt from the courier noting the damage which has occurred. Please ensure deliveries are inspected for obvious transit damage. We regret that we cannot accept responsibility for transit or other delays outside our control. You will receive advice of unexpected changes to our production time via email. Large items such as the ‘Ted tent’ and fabric rolls are delivered by courier and require a physical address not a PO Box.Įvery effort is made to quote accurate delivery times. Shipping costs are influenced by the size and weight of the product and your location. Orders are shipped by Australia Post to your nominated residential or business address unless advised otherwise. The colour on your monitor, tablet or phone may differ from the actual product. We reserve the right to change paper stock. As the products are handmade there is a 10% colour accuracy allowance. We are confident that our colour accuracy between batches is very high, although we do not guarantee 100% colour accuracy between different print batches. Production will not start until payment is made. Payments from an invoice or quote include direct bank deposit details, made payable to Native Swinson. The payment method through our online store includes Visa & Mastercard. If there are any delays we will advise you immediately. The approximate lead time is 4 weeks for wallpaper and fabric. Please note that most of our products are hand screen printed to order. Please ensure that you read the following carefully as it will be deemed that you have accepted these terms when purchasing from Native Swinson. Native Swinson services and products are provided subject to the following terms and conditions.
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